The Task List


The Task List contains a list of all of your to-do items. These can be generated by a user or by the system. This means that the system will pull information from your delinquency or other settings for you and add tasks to your list. The tab is located on the right side of your screen.

You can access the task list by clicking the task list icon located on the upper-right side of the screen. This will slide out a panel from the right side of the screen, which is known as your Task List.


The Task List is organized into categories. The first category, My Tasks, is reserved for tasks manually created by a user. To create a new task:

  • Click the blue + button in the upper right corner of the Task List. A pop-up window will appear.
  • Type the tenant or unit information in the tenant or unit field to attach the task to a specific tenant or unit.
  • Select a date to follow up by clicking in the Needs follow up by field.
  • Add any pertinent notes by typing them into the Notes field.
  • Click Save to save the task.

Note: When creating a task, you must enter either a valid tenant or unit.

The other categories, and the tasks within them, are generated by the system automatically. Below is a list of the categories and their definitions:

  • Billing: Displays checks that need to be completed for refunds and autopay payments that have failed.

  • Delinquency: Displays a list of all delinquency actions that must be manually completed. Clicking on a particular action will redirect you to the Past Due Tab filtered by the specified delinquency action.
  • Print Batches: Displays a list of all batches that must be manually printed. Clicking on a particular batch type will not complete the task but will show that you have already completed it.
  • Leads And Reservations: Displays a list of any lead follow-up actions to be completed. Checking off the box will close the lead.

  • Unit Tasks: Displays a checklist of tasks that affect units such as scheduled cleaning and maintenance.
  • Inventory: Displays a list of negative inventory items and inventory items that need to be ordered.

Note: Depending on your facility’s settings, uncompleted unit tasks may result in a unit having an unrentable status.


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