We recently changed our look, but storEDGE still works like it used to. Some screenshots might not match what you see in your software as we're in the process of updating our Help Center. Let us know if you have questions!

Screen Share

If you're experiencing an issue with your management software, your support team can better assist you by using screen share to have a remote support session, which enables your support specialist to see what you're experiencing on your screen.

To join a remote support session, first download TeamViewer QuickSupport

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Extract the file and open the TeamViewer QuickSupport application.

Give your storEDGE support specialist the session code to connect to your desktop.

 

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