Move In on a Future Date

storEDGE offers two options for managing a tenant who would like to move in on a future date. The first option is processing a move in today but only charging for the move in as if it were processed on a future date. The second option is utilizing the Reservation process and Task List. Currently, storEDGE does not offer the option of moving in a tenant today and assigning them a move in date in the future, but that functionality is coming in the future. Until that functionality exists, please utilize one of these other options.

Option 1

1. If today is the 5th and a tenant would like to move in on the 10th, begin the move-in process by selecting the Tenant button in the black navigation bar.

2. Enter the tenant's name and address information.

3. Select the unit and enter today's date for the desired move-in date.

4. Click the Move-In button and complete the rest of the tenant information fields in step 2 of the move in process.

5. Click the Next button to access the Review step of the move in. Here you'll click the Add button in the Discount column to enter the correct proration amount for a move in that would have taken place on the future date. (Click here for a handy proration calculator to help figure out the correct amount to charge.)

6. Complete the rest of the move in process.

If you use anniversary billing and would like the tenant's billing date to be the future move-in date, go to the tenant's profile and change the billing date

 

Option 2

1. If today is the 5th and a tenant would like to move in on the 10th, begin the reservation process by selecting the Tenant button in the black navigation bar.

2. Enter the tenant's name and address information.

3. Select the unit and enter the future move-in date for the desired move-in date.

4. Select the Contact Tenant option and enter a follow-up date equal to the desired move-in date.

5. Click the Reservation button.

If the tenant provided a credit card or ACH to pay for the rental, click the tenant's name on the reservation confirmation screen to access his tenant profile page. Then click the Payment Methods tab and enter the payment information.

6. On the follow-up date, you'll receive a follow-up alert in the Task List's Leads and Reservations section.

7. Complete the move in.

 

 

 

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