We hope that you, your family, and coworkers are staying safe during the pandemic.
To help you navigate these uncertain times, we've published COVID-19 software best practices and COVID-19 website best practices to help solve the unique problems presented in these uncertain times.

What's New: 3/24/20

During a state of emergency, it's always best to stay on top of what you can do to keep your business running smoothly. Sometimes part of this is keeping up with state and local mandates that sometimes go in effect during a state of emergency.

Every business's situation is different, but we've heard from many facilities who are concerned that the rate changes they've scheduled for their tenants might be a problem. Many facility owners have asked us how they can quickly cancel or disable their rate plans to ensure they comply with legislation in their state. 

Good news! We've built functionality in your software that will allow you to:

  • Disable facility-level rate increase plans (through Yield Management)
  • Cancel scheduled rate increases on the facility level
  • Disable Corporate rate plans for multiple facilities at once (through Corporate Revenue Management)
  • Cancel scheduled rate increases for tenants across multiple facilities


You can read all about how to cancel your tenants' scheduled rate changes and disable rate increase plans on our help site. Additionally, we recommend checking out the guide that the Self Storage Association has provided detailing price gouging laws in all 50 states.


Still have questions?
Don't be afraid to ask us. We're here to help you.
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